1
Open Recheck and click on Settings in the left menu.
2
Select Order editing window from the list of settings.
The page that opens is titled Editing window.
3
Pick a predefined time limit or enter a custom value.
Editing window options
You can choose one of the following:- Predefined time limit: 30, 60, or 90 minutes, or 2, 4, 6, 12, or 24 hours.
- Custom: Enter a specific value if your preferred duration isn’t listed.
- Until fulfilled: Lets customers edit until the order is marked as fulfilled in Shopify.
Continue showing the extension after the window closes
Recheck can keep showing a limited version of the extension after the editing window ends. This is the Continue showing extension after window expires toggle, in its own card below the time limits. While it’s on, customers can still update their personal info (shipping details), raise a support ticket, and download their invoice. Turn this off if you want the Recheck extension to disappear completely once the window closes.
Editing window settings in an example store.
Recommendation
- For brands with quick fulfillment times, consider allowing at least 15 minutes to 2 hours to give customers a chance to fix common mistakes.
- When fulfillment times are uncertain but you want to allow changes right up to fulfillment, use the Until fulfilled option.
Need help?
Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we’re always here to offer help personally if you need it.Contact us
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