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Documentation Index

Fetch the complete documentation index at: https://docs.recheckapp.com/llms.txt

Use this file to discover all available pages before exploring further.

1

Open Recheck and click on Order Editing in the left menu.

2

Select Order editing window from the list of settings.

3

Pick a predefined time limit or enter a custom value.

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Editing Window Options

You can choose one of the following:
  • Predefined time limit: Select from options like 30 minutes, 1 hour, 4 hours, 12 hours, etc.
  • Custom time limit: Enter a specific value if your preferred duration isn’t listed.
  • Until Fulfilled: Lets customers edit until the order is marked as fulfilled in Shopify.

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Recommendation

  1. For brands with quick fulfillment times, consider allowing at least 15 minutes to 2 hours to give customers a chance to fix common mistakes.
  2. When fulfillment times are uncertain but you want to allow changes right up to fulfillment, use the Until Fulfilled option.
The Fulfillment Hold feature will not release the fulfillment hold automatically if the order editing window is set to Until Fulfilled.