How integrations connect
Every integration works in one of these ways.- Native. Works as long as both apps are installed. Some are fully automatic, some add a few toggles inside Recheck.
- Shopify Flow. You install a Flow template that wires a Recheck trigger to an action in the partner app.
- Additional configuration. Recheck and the partner app connect directly, usually through a sign-in step.
- Wayfinding. The card is just guidance. It points you to an existing Recheck setting and tells you the tag or value to use for that partner.
- Coming soon. On the roadmap, shown with a greyed-out button. We build these once enough brands ask for them.
Customer support
Gorgias
Shopify Flow. Creates a Gorgias ticket when a customer raises a support ticket through Recheck. You install a ready-made Flow template, then turn the flow on.
Zendesk
Coming soon.
Retail management
STOQ
Native. Lets customers edit pre-order products, which are normally excluded from edits. Three toggles in Recheck allow adding, removing, or reducing quantity on pre-order lines. With both adding and removing allowed, customers can also replace pre-order products or change their variant.
Brightpearl
Coming soon.
Marketing
Klaviyo
Additional configuration. Pushes three events into your Klaviyo account:
Recheck_Order_Edit, Recheck_Order_Canceled, and Recheck_Upsell_Accepted. Each event carries the type of edit the customer made, so you can drive your existing flows off those actions. To set it up, click Connect on the card, then Connect Klaviyo, and sign in to Klaviyo.Fraud protection
NoFraud
Native. Blocks editing on orders NoFraud flags as fraud, so a flagged order can’t be rewritten around the fraud check. Choose to block by failure tag, by risk level (Medium or High, blocking orders at or above the level you pick), or both.
Signifyd
Coming soon.
Bundling
FoxSell Bundles
Native. Keeps FoxSell bundles intact during edits. Recheck spots products that are part of a FoxSell bundle and blocks quantity changes on them. The customer sees a disabled Change button with the message “Cannot modify items in a bundle.” If a bundle’s quantities need to change, cancel the order and create a new one. Fully automatic, with nothing to configure.
FBP | Fast Bundle
Wayfinding. FBP bundles can’t be safely edited piece by piece, so the fix is to block the whole order. The card points you to Order editing restrictions. Turn on Order tag-based restriction and add FBP’s bundle tag (default
FastBundle) to Restricted order tags.Recheck triggers for Shopify Flow
Recheck publishes five triggers to Shopify Flow. In Flow, you’ll find them under Recheck Order Editing & Upsell when you pick a trigger. A Flow-based integration wires one of these to a partner app’s action, and you can build your own flows off them too.- On Order Edit by Recheck fires when a customer edits an order through Recheck.
- Order Canceled by Recheck fires when a customer cancels an order through Recheck.
- Order Held by Recheck fires when Recheck puts all of an order’s remaining items on fulfillment hold.
- Order Hold Released by Recheck fires when Recheck releases the fulfillment hold on all of an order’s held items.
- Recheck Support Ticket fires when a customer raises a support ticket through Recheck.
Recheck doesn’t check whether the partner app is installed on your store. For STOQ and NoFraud, the toggles only take effect once the partner app is live and writing its tags or pre-order signals to your orders.
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Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we’re always here to offer help personally if you need it.Contact us
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