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1

Open Recheck and click on Settings in the left menu.

2

Select Order editing restrictions from the list of settings.

The page that opens is titled Edit restrictions. It has three sections: Order tags, Product tags, and Customer tags.
3

Enable and configure the relevant restriction type.

Turn on the toggle for the restriction you want. Its tag fields appear once the toggle is on. Enter a tag and press Enter to add it, then repeat for each tag (for example vip, then b2b).

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Order tag restrictions

Use this to control which orders are eligible for editing based on their Shopify order tags. Turn on Order tag-based restriction, then fill in one or both fields:
  • Allowed order tags: only orders with these tags can be edited. If you leave it empty, editing is allowed for all orders.
  • Restricted order tags: orders with these tags are blocked from editing.
If both are set, restricted tags take priority over allowed tags.
Edit restrictions page with example restricted order tags and customer tag restrictions turned off

Order tag restrictions in an example store.

Example use cases:
  • Allow edits only on orders tagged with vip or custom-order.
  • Block edits for b2b or priority shipping orders, which may need to be processed faster or have stricter fulfillment workflows.

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Product tag restrictions

Turn on Product tag-based restriction to block edits to specific products by adding product tags. No modifications can be done to such products in the order (like quantity / variant changes or removing the item). But the rest of the order remains editable. Example use cases:
  • Prevent changes to final sale items by tagging them with final-sale.
  • Restrict edits on pre-order products or bundled SKUs that require fulfillment accuracy.

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Customer tag restrictions

Use this to limit which customers can edit orders based on customer tags. Turn on Customer tag-based restriction, then add your tags.
  • Add allowed customer tags to restrict access to a specific group (e.g. B2B, wholesale).
  • Add restricted customer tags to prevent certain customer groups from making edits.
Similar to order tag restrictions, if both are set, restricted tags take priority. Example use cases:
  • Only allow customers tagged vip to edit orders.
  • Block editing for customers tagged fraud-risk or blocked.
  • Tag your own account with something like recheck-test to test order editing flows without affecting real customers during setup.

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Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we’re always here to offer help personally if you need it.

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