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Everything your customers read in Recheck’s order editing flow can be edited here, from button labels to error messages. Recheck ships default copy in 21 languages, and you can override any of it per language.
1

Open Recheck and click on Translations in the left menu.

2

Pick a category tab.

Categories run across the top of the page: General, Module titles, Buttons and actions, Messages and status, Order cancellation, and Support tickets. The rest (Payment and refund, Labels and placeholders, Notifications and warnings, Error messages) sit under the More dropdown at the end of the row.
3

Find the text you want to change.

Each category is a table with three columns. Key is the internal name of the text. Reference is the default copy Recheck ships, kept untouched so you can always compare. Value is what your customers actually see.
4

Edit the Value column.

Click into a Value field and type your wording. Until you change it, the Value matches the Reference.
5

To edit another language, pick it from the language dropdown.

Then repeat the steps above for that language.
Include {timer} in the title to show customers how much time they have left to edit their order. It’s replaced with a live countdown.

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Cancellation and support ticket reasons

The Order cancellation and Support tickets tabs also hold the reason lists customers pick from when they cancel or raise a ticket. You can add, remove, rename, and drag to reorder the reasons there, per language.

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Resetting a language

The Reset to original button at the top right reverts every Value for the currently selected language back to Recheck’s defaults. You’ll be asked to confirm first, since this can’t be undone. There’s no per-key reset, so to undo a single change, edit that Value back by hand. The Reference column always shows the original.

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How language selection works

Customers automatically see the correct language based on their detected locale. No manual setup is required.

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Setting a default language

If a customer’s locale can’t be detected, Recheck uses the default language. To change it, pick a language from the dropdown and click Set as Default.

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Need help?

Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we’re always here to offer help personally if you need it.

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