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1

Open Recheck and click on Order Editing in the left menu.

2

Select Fulfillment hold from the list of settings.

3

Enable the "Hold order fulfillment when order editing window is active" setting.

This puts new orders on hold immediately when they are created and releases the hold once the editing window ends.
4

Optionally enable the "Add 1-minute delay before fulfillment hold" setting.

This delays applying the fulfillment hold by 1 minute after the order is created.

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Why use fulfillment hold?

Placing a fulfillment hold ensures that orders don’t get processed before the customer has a chance to make edits. Once the editing window expires, Recheck automatically releases the hold. This makes Recheck compatible with most 3PL / WMS, since many of them are configured to ignore or delay pulling in orders that are on hold.
Recheck will not automatically release the fulfillment hold if the order editing window is set to Until Fulfilled.

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When to use the 1-minute delay

While optional, enabling the 1-minute delay is recommended if you are using Order or Customer Tag Restrictions. This is because Recheck applies the hold immediately, but Shopify may take a few seconds to load order and customer tags. If the delay is not enabled, there is a chance that Recheck puts an order on hold before tags are visible to our extension. If the order is later identified as restricted, Recheck will not release the hold, resulting in a stuck order.

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Buffer before releasing hold

Recheck adds a 60-second buffer before releasing any order from hold once the editing window ends. This helps prevent edge case conditions or conflicts with fulfillment providers.

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Need Help?

Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we’re always here to offer help personally if you need it.

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