Skip to main content
1

Open Recheck and click on Modules in the left menu.

2

Select Email from the list of modules.

3

Enable the "Edit email" toggle.

This lets customers update their email address from the Thank You or Order Status page.
4

Optional: Enable "Email validation".

When enabled, Recheck checks for common typos and formatting issues while the customer is editing their email, and can suggest a correction (for example, a misspelled domain).
5

Optional: Enable "Change default customer email".

When enabled, Recheck updates the email address on the customer profile. For customers with past order history, this migrates their past order data to the new email entered by the customer.

​
Settings

​
Edit email

Allows customers to change their email address after placing an order. Use this if customers sometimes mistype their email at checkout or want to update where they receive order updates.

​
Email validation

Checks for common typos and email formatting errors when the customer is editing their email address, and shows a suggested correction when applicable. This helps prevent issues like:
  • Misspelled domains that cause missed order updates
  • Invalid formatting that blocks successful updates

​
Change default customer email

Updates the email address on the customer profile, not just the current order. This is helpful when:
  • A customer wants all future communication to go to the new email
  • You want their past order history associated with the updated email
Enabling Change default customer emailaffects the customer profile and can move historical order data to the new email. Use this when you want the new email to become the customer’s primary email going forward.