1
Open Recheck and click on Modules in the left menu.
2
Select Replace product from the list of modules.
3
Enable the "Replace product" toggle
This allows customers to replace an existing product in their order with a different one.
4
Enable or disable the "Reduce cart value" toggle
If enabled, customers can choose a replacement that is lower in value than the original item.
Reduce cart value option
By default, Recheck will only show replacement options that are equal to or higher in value than the item being replaced. Enabling the Reduce cart value toggle allows customers to switch to lower-priced alternatives, which can be useful if:- A customer wants to downgrade or remove a premium add-on.
- The original item was added by mistake and they prefer a cheaper version.
- You want to prioritize flexibility and customer satisfaction over strict AOV protection.
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