Welcome to Recheck
Discover how Recheck helps Shopify brands reduce support tickets for order edits and helps increase revenue, all without any manual effort from you.
What is Recheck?
Every successful brand faces similar challenges as it scales:
- Overwhelmed customer support dealing with order change requests
- Lost revenue from customers who can’t modify their orders
- Missed upsell opportunities after purchase completion
- Customer frustration waiting for support to make simple changes
- High operational costs from managing post-purchase edits
Enter Recheck
Recheck helps your customers fix their own mistakes after their purchase easily integrating on your Thank You and Order Status pages. Customers can:
- Edit shipping address
- Add / Remove / Replace products
- Increase / Decrease item quantity
- Change product variant
- Cancel their order
- Create a support ticket
- And much more!
Why you should try it
Better Post-Purchase Experience
Let customers fix mistakes like address or size changes on their own, instantly.
Lower Support Load
Fewer tickets for your team, faster resolution for high-impact issues.
Faster, Cleaner Ops
Edits happen before fulfillment, helping you avoid late changes, delays or packing errors.
Reduce cancellations
Fewer non-refundable fees, less refund leakage, and lower risk of returns or reships.
Boost AOV
Customers often add items or upgrade products while editing their order.
Improve Retention
A smooth post-purchase journey keeps customers coming back.
Need Help?
Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we’re always here to offer help personally if you need it.