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What is Recheck?

Every successful brand faces similar challenges as it scales:

  • Overwhelmed customer support dealing with order change requests
  • Lost revenue from customers who can’t modify their orders
  • Missed upsell opportunities after purchase completion
  • Customer frustration waiting for support to make simple changes
  • High operational costs from managing post-purchase edits

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Enter Recheck

Recheck helps your customers fix their own mistakes after their purchase easily integrating on your Thank You and Order Status pages. Customers can:

  • Edit shipping address
  • Add / Remove / Replace products
  • Increase / Decrease item quantity
  • Change product variant
  • Cancel their order
  • Create a support ticket
  • And much more!

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Why you should try it

Better Post-Purchase Experience

Let customers fix mistakes like address or size changes on their own, instantly.

Lower Support Load

Fewer tickets for your team, faster resolution for high-impact issues.

Faster, Cleaner Ops

Edits happen before fulfillment, helping you avoid late changes, delays or packing errors.

Reduce cancellations

Fewer non-refundable fees, less refund leakage, and lower risk of returns or reships.

Boost AOV

Customers often add items or upgrade products while editing their order.

Improve Retention

A smooth post-purchase journey keeps customers coming back.

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Need Help?

Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we’re always here to offer help personally if you need it.

Contact us

Get personalized support from our founders

Book a Demo

See how Recheck can help your brand