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What is Recheck?

Kunal Konde avatar
Written by Kunal Konde
Updated over 2 months ago

At Recheck, we are focused on helping you eliminate support tickets related to order editing, and creating a superior post-purchase experience for your customers.

Recheck has 2 core feature pillars.

Self-Serve Order Editing

Customers can edit their own orders directly from the thank you page or the order status page. They can fix their mistakes without ever needing to raise a support ticket.

You have full control over what order details can be edited and the actions your customers can take, as well as how long these options remain available.

In the case of refunds, Recheck automates refunds either as store credits or back to the original payment method.

Post-Purchase Upsells

You can offer personalised upsell opportunities right after a purchase is made helping you further increase the order value.

You have the ability to create multiple different upsell offers based on different conditions and offers.

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