> ## Documentation Index
> Fetch the complete documentation index at: https://docs.recheckapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fulfillment hold

> Automatically place orders on hold during the editing window to allow for order editing

<Steps>
  <Step title="Open Recheck and click on Settings in the left menu." />

  <Step title="Select Fulfillment hold from the list of settings." />

  <Step title="Enable the &#x22;Hold order fulfillment when order editing window is active&#x22; setting.">
    This puts new orders on hold immediately when they are created and releases the hold once the editing window ends.
  </Step>

  <Step title="Optionally enable the &#x22;Add 1-minute delay before fulfillment hold&#x22; setting.">
    This delays applying the fulfillment hold by 1 minute after the order is created.
  </Step>
</Steps>

## Why use fulfillment hold?

Placing a fulfillment hold ensures that orders don’t get processed before the customer has a chance to make edits. Once the editing window expires, Recheck automatically releases the hold.

This makes Recheck compatible with most 3PL / WMS, since many of them are configured to ignore or delay pulling in orders that are on hold.

<Note>
  Recheck will not automatically release the fulfillment hold if the [order editing window](/features/order-editing-window) is set to **Until Fulfilled**.
</Note>

## When to use the 1-minute delay

While optional, enabling the 1-minute delay is recommended if you are using **Order or Customer Tag Restrictions**.

This is because Recheck applies the hold immediately, but Shopify may take a few seconds to load order and customer tags.

If the delay is not enabled, there is a chance that Recheck puts an order on hold before tags are visible to our extension. If the order is later identified as restricted, Recheck will not release the hold, resulting in a stuck order.

## Buffer before releasing hold

Recheck adds a 60-second buffer before releasing any order from hold once the editing window ends. This helps prevent edge case conditions or conflicts with fulfillment providers.

## Fulfillment hold restriction

Some orders should stay on hold even after the editing window ends. Turn on "Fulfillment hold restriction" and add the Shopify order tags that should keep an order held.

If an order has any of those tags when Recheck would normally release the hold, the release is skipped. The order stays editable the whole time, it just doesn't auto-release. You release it through your normal fulfillment flow when you're ready.

Tags are checked live, at the moment the hold would release, so tags added after the order was placed still count.

**Example use cases:**

* A fraud-review app tags an order for review. The hold stays on until your team clears it.
* An address-checking app flags an order. The hold stays on until someone confirms the address.
* Age-gated or regulated items like alcohol get tagged and held until a team member confirms the order can ship.

# Need help?

Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we're always here to offer help personally if you need it.

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