> ## Documentation Index
> Fetch the complete documentation index at: https://docs.recheckapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shipping address

> Allow customers to update their shipping address after placing an order.

<Steps>
  <Step title="Open Recheck and click on Modules in the left menu." />

  <Step title="Select Shipping address from the list of modules." />

  <Step title="Enable the &#x22;Edit shipping address&#x22; toggle">
    This allows customers to update their shipping address from the Thank you or Order status page.
  </Step>

  <Step title="Optional: Enable &#x22;Address validation&#x22;.">
    Recheck checks the shipping address for errors like typos, wrong zip codes, and missing apartment numbers, and can suggest a corrected address.
  </Step>

  <Step title="Optional: Enable a field under &#x22;Optional address details&#x22;.">
    Lets customers edit Shopify's optional company name field during order editing.
  </Step>
</Steps>

## Address validation

When enabled, Recheck runs an automated check on the order's shipping address to catch errors like typos, wrong zip codes, and missing apartment numbers.

If validation flags an issue, the customer sees a red banner with two choices: accept Recheck's suggested corrected address, or confirm the address they entered. You can edit the banner copy under Translations.

Recheck uses two validation services:

* **USPS (free):** Covers US addresses only, and is free and unlimited. For US addresses, USPS always runs first. If it returns a valid result, no further validation happens.
* **Google Maps (Pro):** Global coverage, recommended for brands with meaningful non-US order volume. For US addresses, Recheck only falls through to Google when USPS doesn't have the address. Non-US addresses always use Google. Pro validation is metered: every paid plan includes monthly free credits worth 20% of the plan price, and validations beyond that are billed at \$0.025 each.

You can manage Pro validation from the **Manage settings** button on the card, including a monthly spending cap (set it to \$0 to use only free credits) and the number of paid validations allowed per order.

<Note>
  Address validation depends on Shopify's revamped Thank you and Order status pages from the Customer Accounts 2.0 update. Brands still on Shopify's legacy customer accounts can't use it. Both validation tiers are paid features, so address validation is only available on paid plans.
</Note>

## Optional address details

Shopify has an optional company name field at checkout. Some brands relabel it through Shopify's own settings to capture something else, like an apartment buzzer code or a delivery note.

Enable the **Company name** toggle to let customers edit whatever sits in that Shopify field during order editing. This is off by default and only matters if you've turned on Shopify's optional company name field at checkout.

## Address warning

Some express checkout methods like Apple Pay, Google Pay, or Shopify Pay can auto-fill address fields which might not be the one where the customer actually intends to receive the order.

This happens when the customer has multiple saved addresses and the default auto-fill address is different than where they want to receive the order or they are ordering on behalf of someone else.

Enabling the **Address warning** toggle allows Recheck to detect these payment methods and display a message prompting the customer to double-check their shipping address.

You can select which payment methods should trigger this warning by adding them to the **Payment Methods** list.

### How this helps

* **Reduces failed deliveries:** Customers are more likely to catch and fix outdated or mismatched shipping details before the order editing window closes.
* **Prevents support overhead:** Fewer cases of reshipping, last-minute address changes, or package re-routing.
* **Enhances customer trust:** Customers feel reassured when prompted to review something as important as where their order will ship.

# Need help?

Our guides contain information on everything from the basics of setting up Recheck to advanced customizations available with every feature. But we're always here to offer help personally if you need it.

<CardGroup cols={2}>
  <Card title="Contact us" icon="question" href="mailto:kunal@recheckapp.com">
    Get personalized support from our founders
  </Card>

  <Card title="Book a demo" icon="calendar" href="https://cal.com/kunalkonde/recheck-discussion">
    See how Recheck can help your brand
  </Card>
</CardGroup>
